Remote Support

Web Ideas uses Remote Support software to connect Securely to your PC over the Internet while you watch.

• No Software installed on your PC
• Totally Secure
• You need to approve our access
• You see what we see
• Connection only active during support session

How does it work?

1. Click the Remote Support Button
2. You will be asked to Run / Save / Cancel the file download - Click RUN
3. When the download is complete the utility will run and present you with a Client ID & Password
4. We need to know the Client ID and password to login.

Note: If you require Remote Support and have not yet contacted us please do so by either Submitting a Ticket or by Contacting Us