What our customers say:

I have been with Web Ideas since 2006 and in that time I can count on one hand the times that my website or email went down. I particularly wanted to share this information because as a business being present on the internet at all times is of the utmost importance. My website has always been secure and the same with my information. For this I am truly grateful. Thank you to the staff for their support over these years.

Maria - Reiki Inspirations

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Contact Support

WEB IDEAS Helpdesk is accessed by phone, by emailing the helpdesk or by submitting a support ticket.  Regular support is available during Melbourne business hours.  

Please note: Our hosting is monitored 24 hours per day, 7 days per week - any hosting issue is noticed immediately, acted on and resolved as soon as is physically possible.  

For Client Support Please Contact Us via:

Client Support Helpdesk: (03) 8873-0088
Hours of Support:

9:00am-5:00pm Mon-Fri

Client Service Web Site:

» Submit a Support Ticket

» Check Progress of Support Tickets